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Notice of Email Reception Issues Due to System Malfunction

November 13, 2026
Ministry of Finance

 

Thank you for using the Ministry of Finance website.

 

Due to a global system outage currently occurring in Microsoft 365, the Ministry of Finance Japan is unable to receive incoming emails. We deeply apologize for the significant inconvenience and trouble this causes to everyone who planned to consult with or contact us via email.

 

For Urgent Consultations and Inquiries


 

Please contact us by phone for urgent matters until the system is restored, . 

 

Please note that our main phone numeber is expected to be busy and difficult to connect to.
If you could recognize the specific department in charge of your inquiry, please call the department directly.

 

Contact if the department in charge is unknown: +81-3-3581-4111(Main Phone number)


 

To Those Who Have Already Sent Emails or Inquiries


 

Your emails sent to us after early morning on November 13 may not have been received. In addition, submissions made through inquiry forms, such as "Feedback to the Ministry of Finance," may also not have been received.

We apologize for your inconvenience, but if you have not received a reply yet, please contact us again by phone or other means.

 

Microsoft is currently working to restore the system. Once recovery is confirmed, we will post a further announcement on this website.