Introduction to the facilities
In order to achieve its three missions: safe and secure society, fair taxation including customs duties and smooth foreign trade, Japan Customs is working for the development of orderly trade through the entry of export/import cargo, collection of customs, crackdown on smuggling and other efforts.
View Japan Customs website
Facilities for tour
- Yokohama Customs
- Kobe Customs
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Yokohama Customs -
Kobe Customs
The content of the tour
Yokohama Customs
Free tour
- Exhibition zone (description using QR codes in five languages)
A section introducing the history of the main office building of Yokohama Customs, which is a historic building known familiarly as Queen’s Tower, the background to the opening of Yokohama Port and other stories using panels and drawings; a section introducing the history of Yokohama Customs and changes in imports/exports through Yokohama Port using graphic chronological tables, and; a section exhibiting tactics of smugglers, fake products and goods covered by the Washington Convention. - Kids Corner
Small children can fold origami paper and do coloring featuring Custom Boy, the Customs’ mascot.
Limited to group tours (prior reservation essential)
- DVD showing
DVD introducing the mission and services of Japan Customs - Explanation at the exhibition corner
Specialist staff provides a detailed explanation of the exhibition corner
Kobe Customs
- Exhibition Zone
There are a section introducing the jurisdiction and history of the Customs and a section exhibiting smugglers’ tactics, fake products and goods covered by the Washington Convention. - Hands-on experience zone
Learn how to distinguish genuine brand goods from fakes and detect smuggled goods in a game. - Information theater zone
An original video in a documentary-like fashion introduces customs officers cracking down on smuggling.
Tour image
Kobe Customs Exhibition Room (entrance) 
Entrance of public relations Exhibition room of Kobe Customs 
Kobe Customs Exhibition Room 
Kobe Customs: genuine or fake 
Kobe Customs: goods covered by the Washington Convention (1) 
Kobe Customs: goods covered by the Washington Convention (2) 
Kobe Customs: exhibits (1) 
Kobe Customs: exhibits (2)
Access
Yokohama Customs
Address: 1-1 Kaigandori Naka-ku Yokohama-shi Kanagawa
By train
- From the bus station at the East Exit of JR Yokohama station to Municipal Bus (#26) "Yokohama Zeikan Mae" and then a 1-minute walk.
- The Minatomirai Line
Three minutes' walk from Nihon-Odori Station - The JR Keihin Tohoku Line
(1) 15 minutes’ walk from Kannai station
(2) 20 minutes’ walk from Sakuragi-cho station.
Kobe Customs
Address: 12-1 Shinkocho Chuo-ku Kobe-shi Hyogo
By train
- 15 minutes’ walk south from JR Sannomiya Station